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Terms And Conditions

Welcome to ImtiazCenter.com. By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before placing your order.

1. Placing an Order

You can place an order through our website by selecting your desired products, providing the required information, and clicking the Place Order button.

Depending on availability, orders may also be placed through our official customer support channels, such as phone or messaging.

Once your order is received, our team may contact you to confirm the order and delivery details.

2. Order Confirmation

All orders are subject to product availability and confirmation.

We reserve the right to contact the customer to verify order details before dispatch. If a product is unavailable or there is an issue with the order, we will inform the customer accordingly.

3. Delivery

We aim to deliver orders within 3 working days after order confirmation, depending on the customer's delivery location.

Delivery times may vary due to:

  • Public holidays
  • Weather conditions
  • Courier delays
  • Unexpected circumstances
  • Incorrect or incomplete delivery information
  • If there is an unexpected delay, we will try our best to inform the customer.

4. Payment

  • Currently, we offer Cash on Delivery (COD) for standard orders.
  • The customer pays the order amount when the parcel is delivered.
  • We aim to keep our pricing transparent and do not add hidden charges. Any applicable delivery charges will be communicated to the customer before order confirmation.

5. Product Availability & Pricing

  1. Product prices and availability may change from time to time without prior notice.
  2. We make reasonable efforts to ensure that product information, images, descriptions, and prices displayed on our website are accurate.
  3. In case of an unexpected pricing or availability error, we may contact the customer before processing the order.

6. Returns & Refunds

Customer satisfaction is important to us.

If you receive a product that is damaged, defective, incorrect, or significantly different from the product ordered, please contact us as soon as possible after receiving your order.

Depending on the situation, we may offer:

  • Product replacement
  • Return of the product
  • Refund, where applicable
  • Customers may be required to provide photographs or other information to help us verify the issue.
  • Return eligibility may vary depending on the product category and condition.

7. Damaged or Incorrect Products

If your parcel arrives damaged or you receive the wrong product, please contact our customer support team promptly.

Where the issue is confirmed to be our responsibility, we will work with the customer to arrange an appropriate replacement, return, or refund.

8. Customer Responsibility

Customers are responsible for providing accurate information when placing an order, including:

  1. Full name
  2. Complete delivery address
  3. Active phone number
  4. Any other required information
  5. Incorrect or incomplete information may result in delivery delays or cancellation.

9. Changes to These Terms

ImtiazCenter.com reserves the right to update or modify these Terms & Conditions when necessary.

Any updated terms will be published on this page. Customers are encouraged to review this page periodically.

10. Contact Us

If you have any questions regarding our Terms & Conditions, orders, delivery, returns, or payments, please contact us.

Email: ImtiazCenter.com@gmail.com

Thank you for shopping with ImtiazCenter.com.

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